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you can't read this, click
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Dear friends,
Happy
Holidays!
Yes,
it's
that time of year again, and pretty soon, we'll be celebrating
the New Year!
It's
a great time for your stamping business, too! Time to wrap
up your sales for this year and begin to think about what you'd
like to accomplish in 2004.
Remember,
January is a great time to recruit new people into your
business. Help them achieve their New Year's resolutions
by showing them the business opportunity, and you'll help
yourself, as well.
Lots
to talk about this month, so let's get to it!
| In
this issue |
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@StampingIsMyBusiness.com
Email is HERE!
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As
promised, @StampingIsMyBusiness.com e-mail addresses are
now available. Even if you use another address for
your personal e-mails,
having a separate business address is always a
good idea. Having one that's not AOL, Yahoo,
Hotmail,
etc. helps achieve two things:
-
It
helps cut down on the amount of Spam
you receive without filtering out legitimate
e-mail, as well
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It
dramatically increases the delivery
success
rate of the e-mails you send.
Here's
what you'll get -
-
24/7
Worldwide Access (you can sign on from any
Internet-connected computer in the world
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5
MB Storage
-
Virus
Protection (provided by McAfee Security)
-
Spam
filtering that you control
To
help you increase your business' productivity,
your
address also comes with the following tools -
You
can get your @StampingIsMyBusiness.com e-mail
address
for just $4.95/month...AND it's tax-deductible!
To
look at some screen shots and for more information, click
here.
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5
Tips for First-Class Customer Service
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live in an increasingly competitive world. There
are more and more companies, stamping and otherwise,
fighting for your customers' dollars. So, how do
you set yourself apart and stay ahead of the
competition? Offer top-of-the-line customer
service! Here are five tips to get the ball
rolling:
1.
Follow up when you say you will
Nothing
hurts a customer relationship more than when you don't
deliver on a promise. If you say you're going
to do something, make sure you do it. Don't just
do it on time...do it early! Keep a to-do list and
follow it!
2.
Know your customer
Knowing
personal pieces of information about your customer help
take the relationship to the next level. Keep
notes on these tidbits in your contact file or address
book.
3.
Listen more than you talk
Your
customers, prospects and downlines will tell you a lot
more if you let them do most of the talking. The
more you know, the better service you can offer.
4.
Ask questions
Questions
help advance the conversation. They also give you
an idea of what exactly the customer is looking for and
whether or not you're giving it to them.
5.
Overdeliver!
A
little something extra now and then isn't just a
pleasant surprise. It can cement the relationship
between you and your customer!
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Live
Presentations
and
Stamping
Business Group Coaching
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Membership
in our Thursday night Stamping Business Coaching Group
is frozen for the month of December. However, if
one of your New Year's Resolutions is to really build up
your stamping business, you may wish to consider joining
the Group beginning January 8, 2004.
Remember,
enrollment
is on a first-come, first-served basis, and will close
once the Group reaches 10.
For more information or to sign up, click
here.
I'm
also taking bookings for 2004 speaking
engagements. Click
here for more information about my business-building
seminars and workshops. They may be just what your
downline needs to get motivated for the New Year!.
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Free
Teleconference for Stamping
Business Owners
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Don't
forget to check out next month's newsletter for details
about how you can participate in a free teleconference:
"Make
a Resolution to Grow Your Stamping Business -
Planning
for a Successful 2004"
The
teleconference will take place in mid-January.
Anyone with a phone can participate. More details
next month.
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Book
Recommendation of the Month
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 Negotiate
This!
By
Caring, But Not T-H-A-T Much
by
Herb Cohen
Do you feel uncomfortable speaking to a prospect about the business
opportunity? It's usually because many of us are
uncomfortable with this type of two-way negotiation. Herb Cohen has been a professional
negotiator for longer than I've been alive, and he
offers excellent, practical advice for doing it
successfully in both your professional and personal life.
Click
here for more information from Amazon.com.
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Business-Building
Holiday Gifts for your Downline...
Printed
Books and Tote Bags!
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| With
the holidays coming up, it's time to think about what
you're going to give your downlines and fellow stamping
professionals.
Why not give them a
gift that not only appeals to their love of stamping,
but also helps them build their business!?
The Printed Edition
of Stamping Is My Business! is available now, as is the
very popular, business-building SIMB Tote Bag.
Both make excellent gifts!
For more
information, click
here. |
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Testimonials... |
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I love the book! I've read it from cover to
cover. I took it with me everywhere. This is just
what I've been looking for. -
SW, Washington
My
new @StampingIs MyBusiness.com e-mail
address
is great! It's easy to use, keeps my business
e-mail separate from my personal e-mail, and the
calendar and to-do list are a huge bonus!
- MW, New York
I'm amazed at how much easier
it is to talk about recruiting at my workshops now! -
JB,
Pennsylvania
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Quick
Links...
Order
the Electronic Version of "Stamping Is My Business!"
Order
the Printed Version of "Stamping Is My
Business!"
Sign
up for an @StampingIsMyBusiness.com e-mail address
Order
the "Stamping Is My Business!" Tote Bag Stamping
Is My Business! Homepage
E-mail
Me
Past Newsletters
November, 2003
October,
2003
September,
2003
August,
2003 July,
2003 June,
2003 May,
2003 April
2003
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